“You cannot not communicate. Every behaviour is a kind of communication. Because communication does not have a counterpart (there is no anti-behaviour), it is not possible not to communicate.” Paul Watzalwick’s First Axiom of Communications. Everything you do to a donor communicates something: If you…

So you've got a brand. You've brainstormed with stakeholders, you've paid many thousands of pounds for a sparkling new logo, a corporate identity and a list of adjectives that are going to help you change the world. And what's the result? Has it increased response…

During my recent break from blogging, I've been keeping an eye on the debate about face-to-face fundraising. It's been quite a saga. It was obviously all kicked off by the piece on BBC's Newsnight. If you missed it, you can watch it here. The central…

I’ve mentioned lendwithcare.org before. Rather than ask people to give money to charity, lendwithcare.org gives people a chance to end poverty by funding poor entrepreneurs in developing countries. You can read more about the site here or visit it here. The official launch is still…

Sean Powell has just published a rather useful free e-book that will point anyone who isn’t well versed in online fundraising in the right direction. His key points are: Set up a listening post (I’d addsamepoint.com to Sean’s recommendations). Re-purpose your content (what works in…

Nick Clegg is off to the UN Summit in New York at the end of September andSave The Children want to put some pressure on him to encourage world leaders to refocus their efforts to ensure we achieve the Millennium Development Goals. Getting help from…

This is a quick follow-up to my recent post about lendwithcare.org. Even though it’s still in beta, the site has started to generate a fair degree of interest and I wanted to share an example of how one supporter turned in to a whole group…

Bill Gates and Warren Buffett have put together a group of 40 billionaires who have promised to give away at least half their wealth to philanthropic causes. That’s pretty good news. But unless your charity is in line for one of the resulting gifts, you…

Many years ago I worked with a charity that used to recruit new supporters through display and insert advertising. At one point they stopped advertising for about six months. When they started again, nothing worked! Banker ads in banker publications were generating a tiny number…

At the end of last month I posted a piece on how charities seemed stuck on broadcast mode when it came to Twitter. Click through and you'll see I tweeted that I was thinking of giving to a few charities but didn't get much response…