This is a photograph of Shanon Doolittle's magic drawer. As you'll see, it's packed full of cards - greeting cards, thank you cards, anniversary cards – every sort of card that might be useful to show a donor that you appreciate their support. Of course,...

Following from last week's post on mobile giving in the UK, I thought it might be useful to share this rather good presentation from US digital agency, space150 on broader trends in mobile use. Mobile Trends - June 2011 - Trending The Future View more...

I'm rather impressed by the Follow the Money Twitter app created in response to the allegation that The News of the World was involved in hacking Milly Dowler's voice mail account. You can read more about it in Melissa Harrison's article in The Guardian, Why...

When you are committed to a cause it's easy to think that the only reason other people don't feel the same is that they don't understand. Your reaction might be to bombard them with evidence – facts, figures, statistics  – anything that supports your position....

It's Father's Day on Sunday, which finally gives me an excuse to feature this video. It might not have much to do with fundraising – it was produced by a church from Oklahoma and used as the opening to their Father's Day service in 2010...

Blackbaud have just released their 2011 Internet and Multi-channel Giving Benchmarking Report. Based on data from 28 US nonprofit organisations, It takes a long-term look (5 years) on how donors move between online and traditional direct marketing programmes. It's a US study, but many of...

There is one simple way to dramatically increase income and improve your donor retention. You don't need to employ expensive consultants, install a new database or develop a brand new welcome strategy. Instead, you thank donors. That's it. You thank your donors. All of them....

Stewart Lee took a look at charity in a recent episode of Stewart Lee's Comedy Vehicle. In particular, he focused on the uneasy relationship between charity and celebrity, ironically summing up his position in the first minute or two when he explained why he does...

If you saw David Rodigan walking down the street, you might imagine he was a bank manager or an accountant. He's a bespectacled 59 year-old who hasn't got much hair left, but see him on stage with a couple of turntables and you'll start to...