Author: Mark Phillips

Value Vs cost

I'm rather proud to say that I'm a Colonel. Not just any Colonel. I am a Kentucky Colonel. For people who don't live in Kentucky, let me explain in a little more detail. "A commission for a Kentucky Colonel is given by the Governor and…

Who sends your emails?

Along with Damian O'Broin of the rather good Irish fundraising agency, Ask Direct, I presented some findings taken from a massive international mystery shopping exercise (270 charities in six countries) at IOF London yesterday. I'm going to post the full presentation online, but I thought…

Five things we learned at the IFC

Following a very enjoyable few days at the International Fundraising Congress in Amsterdam, I've put together my key take aways from the event. 1. There's loads more to data than just numbers. Chuck Longfield, Blackbaud's chief scientist, has a job where he can crunch millions…