Author: Mark Phillips

Five things we learned at the IFC

Following a very enjoyable few days at the International Fundraising Congress in Amsterdam, I've put together my key take aways from the event. 1. There's loads more to data than just numbers. Chuck Longfield, Blackbaud's chief scientist, has a job where he can crunch millions…

600 thank you letters

Charities spend a huge amount of money and time on creating appeal packs but the most important part of the relationship building process – the acknowledgement – is often little more than an afterthought. If you think your own set of thank you letters might…

Does religion make people nicer?

Take any mainstream charity and you'll find that a significant number of people on the supporter base regularly attend a place of worship. But does that mean religious people are nicer than everyone else? After reading Deepak Malhorta's study on religious salience, it seems the…