Category: Categories

Bluefrog gets connected

An organisational case for support might help highlight some of the reasons why people give to you, but it will rarely help you identify why they don't. The reasons are surprisingly complex, but one is quite simple - it's a hassle. It's rarely a case...

Why donors don't want to hear from you

A report has just been published that adds to the growing body of evidence that shows many charities are still getting something wrong when it comes to donor communications. The study, commissioned by the REaD Group, asked 1,500 UK adults about their attitudes to charity...

Value Vs cost

I'm rather proud to say that I'm a Colonel. Not just any Colonel. I am a Kentucky Colonel. For people who don't live in Kentucky, let me explain in a little more detail. "A commission for a Kentucky Colonel is given by the Governor and...

Online donors have letter boxes too

Here's another couple of charts that Damian O'Broin from Ask Direct and I shared at IOF London on our international mystery shopping exercise. It gives a few more insights in to how charities are integrating email and postal communications. One of our most surprising findings...