Blackbaud have just released their 2011 Internet and Multi-channel Giving Benchmarking Report. Based on data from 28 US nonprofit organisations, It takes a long-term look (5 years) on how donors move between online and traditional direct marketing programmes. It's a US study, but many of…

There is one simple way to dramatically increase income and improve your donor retention. You don't need to employ expensive consultants, install a new database or develop a brand new welcome strategy. Instead, you thank donors. That's it. You thank your donors. All of them….

Stewart Lee took a look at charity in a recent episode of Stewart Lee's Comedy Vehicle. In particular, he focused on the uneasy relationship between charity and celebrity, ironically summing up his position in the first minute or two when he explained why he does…

If you saw David Rodigan walking down the street, you might imagine he was a bank manager or an accountant. He's a bespectacled 59 year-old who hasn't got much hair left, but see him on stage with a couple of turntables and you'll start to…

Ok, that's probably an overstatement, but the robot fundraiser has finally hit the streets. Called Don-8r, the robot relies on donations to keep it powered. During testing on the streets of Dundee, it collected £25.86 over nine hours (mainly from one and two pence pieces)….

We all know the old adage, look after the pennies and the pounds will look after themselves, but it should probably be extended to supporters too. Because if we take care of our donors, we won't need to worry about income targets. That might sound…

The Science of Giving is a fantastic publication that should be on the shelf of every fundraiser. It summarises some of the most important social experiments that have helped to highlight the reasons behind low response rates and high levels of attrition. The chapter by…