Author: Mark

You don't choose donors, they choose you

Choice is an important concept in fundraising – donors love it. When we offer choice through simple techniques such as shopping lists in appeals or more complex devices such as post-recruitment questionnaires that give donors control over the communications they receive, we build loyalty and...

City bonuses – another reason to be cheerful

One of the range of strange but incredibly useful activities we undertake at Bluefrog is keeping a close eye on the various global stock-markets. Much of the success of our high-value donor recruitment programmes can be directly related to our approach of targeting men and women with fairly large lumps...

Micro-volunteering

This morning I volunteered for the the Smithsonian Institution. Based in Washington DC, it's a fantastic group of museums that you should try and visit if you are in that part of America (I particularly recommend the air and space museum). I helped them out by assisting...

The donor wears slippers

For many years I was rather critical of charity newsletters and magazines, mainly because of the very low income to cost ratio they always seemed to offer. If an appeal to 50,000 donors could bring in £500,000, a newsletter to the same bunch would struggle...

Guy Stringer 1920 – 2009

I heard today the very sad news that Guy Stringer had died at the beginning of the month. Guy joined Oxfam in 1969 in the specially created post of commercial director where he was responsible for the development of Oxfam's shops and was involved in...

The problem of face to face attrition

A few weeks ago I was preparing to give a presentation at the PFRA AGM. With a few days notice, I was told I wouldn't be needed. I'm not actually sure why it was decided I wouldn't be required. I've heard that it was in...