Category: Research

It's the early bird that gets the worm!

Rapidata have released their mid-year update of their direct debit tracking report. In short, direct debit cancellations are falling – even though the latest figures are still almost 80% higher than we experienced back in June 2007 (before Northern Rock showed us what was in...

How the direct debit cycle works

I posted a piece last week on Rapidata's paper on what's happening to direct debits in the UK. It can be downloaded here. Have a look. It isn't often you get such a chunk of great information completely free of charge. But just in case...

Return to Melksham

Just before my short break, I had a very interesting conversation with Helen Reynolds of Sue Ryder Care about their pay what you choose pricing experiment in their Melksham charity shop. This has been one of the most popular topics I've covered so I've started...